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Cox Tile Awards

Cox Tile, Inc. is the only tile contracting company in San Antonio with every member of the work crew certified by the Ceramic Tile Education Foundation as a Certified Tile Installer. Each employee has completed the technical proficiency and hands-on tests of the certification program validating their skill and knowledge of tile installation.

CTEF 10 requirements for a top-quality installation
  1. Skilled installers: Only well-trained, experienced installers can produce the highest-quality installations.
  2. Correct method and materials: Not all installation methods and materials are suitable for all applications. Make sure your contractor will use a TCA Handbook method rated for the intended application or a method that is fully specified and warranted by the manufacturer for the application. You can find suitability, recommendations, and warranty info for installation systems and materials on manufacturer web sites. Find the Product Data Sheet or other manufacturer recommendations for tile, backer boards, bonding materials, membranes, grouts, etc.
  3. Use premium setting materials: Almost the same as above, but worth itís own mention is the bonding material that will be used to adhere your tile. Industry experts agree this one of the easiest "insurance" policies for preventing installation problems. All types of setting materials are available in various performance grades, for example bond strength or resistance to moisture exposure. Contact your setting material manufacturer for recommendations specific to your project.
  4. Coverage: Industry standards require minimum coverage of 80% (dry areas) or 95% (wet areas). This refers to the contact area of the bonding material with both the tile and the substrate.
  5. Flat substrate: For a flat tile installation, framers, masons, concrete installers, and other trades must meet industry flatness tolerances; or youíll need the tile contractor to correct the substrate.
  6. Rigid substrate: Tile installations require stiff, or rigid, substrates. In some cases, your installation may require additional subflooring, wall studs, or bracing. Contractors should follow the TCA Handbook for Ceramic Tile Installation, the ANSI American National Standards for the Installation of Ceramic Tile, and manufacturer recommendations.
  7. Movement Joints: All tile installations require movement accommodation, per Section EJ171 in the TCA Handbook for Ceramic Tile Installation. Be sure to discuss movement joints with your contractor.
  8. Controlled conditions: Job conditions can have a serious impact on a tile installation. Many products require the temperature to be maintained within a specified window until cured.
  9. Allow adequate cure time: Allow an installation to cure sufficiently before exposing it to moisture, traffic, temperature changes, etc. The amount of time required will vary based on conditions and the specific material used.
  10. Crack isolation: Cracks in concrete and other areas of movement should be treated with a crack-isolation membrane to prevent cracked tiles. Check with the membrane manufacturer for specific use recommendations.
  11. You can visit the Ceramic Tile Education Foundation website here.

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